• Home /
  • Terms of Use

Terms of Usage

Copyright Info Disclaimer

All content included on the Star-power.com site, including logos, graphics, photographic images and text is the property of Starkellum, LLC, a Starpower Home Entertainment Systems, Inc. Company (“Ed Kellum & Son”), and/or its suppliers, and is protected by U.S. copyright laws. All software used on this site is the property of Ed Kellum & Son and its suppliers. Any reproduction, modification, distribution, republication or display of content is strictly prohibited. Except in connection with shopping or placing an order, the contents may not be copied, reproduced, distributed, republished, downloaded, displayed, posted electronically or mechanically, transmitted, recorded, in any manner mirrored, photocopied, reproduced or framed without the prior written permission of Ed Kellum & Son. Any permission granted will be terminated automatically if any terms or conditions of this site are breached.

Web Site Errors

Ed Kellum & Son makes every effort to ensure that the information on star-power.com is accurate, complete and current. Despite our efforts, there may be instances when information about a Product contains inaccurate or incomplete data, including data about the Product's price or availability. Ed Kellum & Son makes no warranty or guarantee that the information on Star-power.com is error-free, complete, or current. We reserve the right to correct errors and/or update the content on star-power.com at any time without notice. Ed Kellum & Son also reserves the right to refuse or cancel any order containing any error or inaccuracy, including after the order has been submitted, whether or not the order has been confirmed and your credit card charged. If your order is canceled after your credit card has been charged, we will issue a credit to your credit card in the amount of the charge. If product is marked "in stock" and not available, you will be notified within 48 hours.

Affiliate Site Pricing Errors

Ed Kellum & Son has relationships with thousands of other sites on the web that promote the company and its products. Ed Kellum & Son makes efforts to ensure that the pricing and availability information on these sites are accurate, complete and current. Despite our efforts, there may be instances when information about a Product contains inaccurate or incomplete data, including data about the Product's price or availability. Ed Kellum & Son makes no warranty or guarantee that the information on these sites are error-free, complete and/or current.

Credit Card Charges

Ed Kellum & Son currently uses Authorize.net which is recognized as one of the worldwide leaders in secure e-commerce payment technologies and services. Your credit card is charged when your order is finalized. For inquiries regarding your order, please logon to My Account on our homepage, or contact our customer service department at customerservice@star-power.com

Rebate Disclaimer

Most rebates on the site are offered through our manufacturers. These rebate and coupon offers are subject to the terms specified by the manufacturer. These terms include the timeframe of the offer, limitations on quantities and combination with other offers. Proof of purchase and UPC codes from the original packaging are normally required for redemption of rebates by the manufacturer or the manufacturer's agent.

Limitaions & Exclusions

Online sales are intended for, and limited to, personal use and domestic sales only. We reserve the right to limit the number of products sold, including the right to prohibit sales to re-sellers. We disclaim all responsibility for the accuracy of any map or direction presented on our website. We will not ship to foreign locations. Warranties for products that are exported will be null and void.

 

Products

Being an authorized online dealer allows Star-power.com to provide you with a higher level of protection for your goods and assures you the best possible service available online. Ed Kellum & Son offers award winning customer service, free shipping on some items, no collection of sales tax (outside TX and AZ) and the lowest possible price.

Rebates

Many of the products available on Star-power.com include a rebate savings offer. Please contact customerservice@star-power.com for more information regarding rebate applicable to your purchase.

Reviews

Write a Review, Read a Review, You Be The Critic... Offer your opinions and experiences to others who might want some help making the best decision for their needs.

 

 

Local Pick-Up Policies

Need it Today? If you live in or around our three pick-up locations you may pick up your order directly from one of our local warehouse locations.

Ed Kellum & Son Dallas/Fort-Worth: 5314 Arapaho Rd. Dallas, Texas 75248

Ed Kellum & Son Dallas/Fort-Worth: 1200 Trend Drive, Carrollton, TX 75006

Ed Kellum & Son Scottsdale: 7077 E. Mayo Blvd. Phoenix, AZ 85054

Shop Online

Local Pick-Up is a free service that allows customers to order items online and pick them up in-store at Ed Kellum & Son’s warehouse locations in North Dallas, Texas and Phoenix, Arizona during our established warehouse hours. Only items marked in-stock are eligible for local pickup. Local pick-up is only available to local customers during checkout. Certain items are only available for in-store pickup.

Purchase Online

Once you've chosen your items, you'll go through our regular online Checkout process to purchase your items. Select Local Pick-Up from the available shipping methods in the shopping cart or on the Shipping Information page. Once we've processed your order, we will send you two emails, an Order Confirmation Email that summarizes your purchases and a Local Pick-Up Notification Email when your items are ready for pick up.

Local Pick Up

Orders will be ready for pickup 1 business day after being placed. By default, the person who placed the order can pick-up the items.  Only the purchaser/designated pickup person can pick up the order. Orders will be held at the store for 7 days. If you have not picked up your order after 7 days, we will cancel the order and refund your card at the end of the holding period.

Picking up your order at Ed Kellum & Son
To ensure your pick up goes smoothly, please bring the following items:

  • A copy of your Local Pick-Up Notification Email. (Sales Order)
  • A valid photo ID (state issued ID or driver's license)
  • The credit card used for your purchase

Have any questions or suggestions? Please contact customerservice@star-power.com